Booking request & booking

Which documents should I have at hand?
After submitting your first booking request, we'll let you know what documents are needed. To expedite your booking, please upload all required document...
Fri, 31 Jan, 2025 at 9:27 AM
Why do I have to verify my identity and which documents do I need?
Verification is what makes Wunderflats a safe place. That’s why it is a necessary step when renting an apartment.  You can verify your identity with a f...
Thu, 31 Oct, 2024 at 10:57 AM
How can I increase the chances of my booking request being accepted?
You can significantly increase the chances of a successful booking if you submit multiple booking requests. You can also consider some factors that matter t...
Tue, 14 Nov, 2023 at 6:10 PM
Do I need SCHUFA information to rent an apartment with Wunderflats?
No, you do not need SCHUFA information to conclude a rental agreement through us. We use other documents such as current payslips or bank account statements...
Wed, 8 Jun, 2022 at 11:52 AM
Can I see the address of the apartment in the listing?
In the listing you can see the location of the apartment in the map section. For data protection reasons, you will only receive the exact address later on i...
Tue, 14 Dec, 2021 at 1:08 PM
Is the rental agreement also available in English?
Yes, our verified Wunderflats rental contract is bilingual. The German version is legally valid, the English translation is for your convenience.
Tue, 28 Nov, 2023 at 4:57 PM
When is an apartment reserved for me?
You can reserve the furnished apartment as soon as the landlord accepts your booking request:  Make sure you've verified your identity and uploaded th...
Mon, 7 Jul, 2025 at 12:46 PM
How long can I rent an apartment for?
The minimum rental period for an apartment is generally indicated directly in the respective listing. In principle, Wunderflats has a minimum rental period ...
Mon, 20 Dec, 2021 at 10:28 AM
Are pets allowed in the apartment?
Each landlord can decide whether pets are allowed.  If you'd like to move into your new home with a pet, make sure to check that the listing's &...
Thu, 16 Nov, 2023 at 2:24 PM
When will I receive a response to my booking request?
You can expect a response within 48 hours from a landlord. If there is no reaction to your booking request, our team will contact them for you.
Fri, 1 Dec, 2023 at 4:35 PM