Moving in & moving out

What happens after signing the rental agreement?
After the rental agreement has been signed, you will receive a confirmation email from us with your copy of the contract. The rental agreement contains the ...
Wed, 27 Mar, 2024 at 2:00 PM
Who do I get the keys from?
As soon as the rental agreement has been signed and your booking is confirmed, you will receive the landlord’s/-ladie’s contact details. You can arrange the...
Mon, 20 Dec, 2021 at 1:07 PM
What should I consider when moving in?
When moving in, make sure to check the condition of the apartment, document any damages in a handover protocol, and sign it together with the landlord when ...
Fri, 1 Dec, 2023 at 4:07 PM
What should I consider before moving out?
When you move out of your Wunderflat, it should be tidy, swept and aired out. It should be handed over to your landlord/-lady free of private belongings and...
Fri, 25 Aug, 2023 at 2:36 PM
How can I contact the landlord?
If you have any questions about your booking, you can contact Wunderflats. We will provide you with all the information about the apartment, including its a...
Tue, 28 Nov, 2023 at 4:55 PM
What happens if the apartment does not correspond to the photos and details in the listing?
At Wunderflats, your safety and comfort are our top priorities. If something isn’t right when you move in, we’re here to help. If you booked an apartment w...
Thu, 30 Oct, 2025 at 12:12 PM
Can I terminate the booking before it expires?
For fixed-term rental agreements, early termination is generally not possible. You can only end the contract early in exceptional cases, such as: You do ...
Thu, 30 Oct, 2025 at 1:27 PM
Do I get a confirmation of residence (Wohnungsgeberbestätigung) or any other documents for my Wunderflat?
Yes, your landlord is usually obliged to issue you a confirmation of residence (Wohnungsgeberbestätigung) for the registration (Anmeldung) with the authorit...
Fri, 1 Dec, 2023 at 3:41 PM
Do I need liability insurance?
Liability insurance is not obligatory for you as a tenant. However, we recommend that you take out liability insurance to be covered in the event of damage....
Mon, 20 Dec, 2021 at 12:44 PM