New booking requests

What can I do for a booking request to become a booking?
We forward all booking requests from prospective tenants to you. You can accept them directly in the email we send you or in your account. Your reaction...
Tue, 21 Dec, 2021 at 1:16 PM
Is my apartment still listed as available after I accepted a booking request?
When you have accepted a booking request, your apartment will still be displayed on our platform for all potential tenants. Therefore, you can continue to r...
Tue, 4 Jun, 2024 at 9:13 AM
What can I do if a tenant requests booking dates that don’t suit me?
If prospective tenants request booking dates which would cause a vacancy for your apartment, you can suggest different booking dates to them.  To do so, ...
Tue, 21 Dec, 2021 at 11:15 AM
What happens if several booking requests overlap in terms of time?
We forward all booking requests to you, even if they overlap in terms of time. You will find a corresponding overview in your account. You decide which book...
Tue, 4 Jun, 2024 at 9:17 AM
Can I view the documents of the future tenants?
In general, you are welcome to contact us if you have any questions about potential tenants.    Send us an email at booking@wunderflats.com or call us on ...
Tue, 21 Dec, 2021 at 12:56 PM
Can I meet interested tenants before signing the rental agreement?
In general, you are welcome to contact us if you have any questions about potential tenants. Send us an email at booking@wunderflats.com or call us: +49 (0)...
Tue, 4 Jun, 2024 at 9:48 AM
Why do I get so little information about the prospective tenants?
With the booking request, we initially send you the name and profession of the prospective tenant, as well as details on the number of adults, children and ...
Tue, 4 Jun, 2024 at 9:09 AM
How do I know that the information provided by the requesting tenants is correct?
We verify the tenants for you and check their employment relationship, financial liquidity and the reason for their stay before concluding the rental agreem...
Tue, 21 Dec, 2021 at 1:39 PM
Why do I have to state a reason when rejecting a booking request?
The reason for rejection is important for us to know, because we want to better understand the needs of our landlords/-ladies. This way we can recommend sui...
Tue, 21 Dec, 2021 at 1:20 PM