Wunderflats

We will forward the booking request sent by a prospective tenant to the email address which you have provided. The sender of the booking request is always “...

By accepting the booking request, you confirm your willingness to host the prospective tenant in your apartment on the terms specified in the booking reques...

No need to worry, your existing bookings won’t be impacted. However, if you’ve completed a booking, we’ll require your tax ID by the end of the current year...

Yes, you can continue accepting booking requests. However, if you’ve had a successful booking, we’ll need your tax ID by the end of the current year to ensu...

We forward all booking requests to you, to the email address which you have provided. You can accept them directly in the email we send you or in your accou...

If you’re unable to accept listing requests for a particular listing, it’s likely due to missing tax information or billing details. Here’s how you can easi...

Of course! If a booking request does not suit you, you can simply reject the request. You decide which booking requests you accept.

The booking request becomes a binding booking as soon as both parties have confirmed the booking and completed the payment of the Service Fee. Although the ...

As soon as you accept a booking request, we'll verify the tenant's identity and perform a solvency check to confirm they can afford the rent.  At t...

You are welcome to contact our Customer Support Team:  phone: +49 (0)30 120 86 22 0  email: service@wunderflats.com We look forward to helping you.